The Benefits of Managed IT Services
Whether you have a small business and are just starting out or you are a well-established, rapidly growing company, determining who is going to take care of your IT needs is an important decision that should not be taken lightly. You may be debating between hiring an in-house IT professional or team, or you may want to have your IT services managed by an outside company that specializes in just that. Before you make your decision, you need to know all of the pros and cons that come with using managed IT services for your business.
The Benefits of Using Managed IT Services
If you’ve made it to this article, chances are, you’re not an IT expert. By hiring an IT company with a history of quality service and advanced training, you get an outsourced team of IT professionals with the expertise and experience you need to establish and maintain your company’s complex IT infrastructure.
A proven IT company offering managed IT services is well-versed in deployment and likely has the experience in planning and implementing a strong IT infrastructure. As a result, you will probably have a minimized downtime while your infrastructure is put in place and your managed services are set up.
Easier, More Regular Maintenance
Most managed IT service companies will have routine maintenance checks to ensure everything is running smoothly and there are no problems that could potentially lead to downtime. Some companies even offer round-the-clock monitoring of your business’s IT infrastructure to ensure the least amount of downtime possible.
When you use a managed IT services company for your business, the IT company you hire becomes accountable for their services and you no longer have to worry about technical solutions yourself. The vendor handles everything IT and you can focus on your business.
The reality is that when a business does not have a separate department for their IT work, the extra wages, personnel, and money saved can go towards focusing on the business itself. With better customer service and more productivity, your company is more likely to have the capacity to grow.
Overall Cost Benefits
The cost of using managed IT services tends to be lower overall than having an in-house IT department. Buying new servers, more bandwidth, and hiring more staff to manage your IT needs becomes a great deal more costly than having it all taken care of by an outsourced IT company. Plus, the expertise and regular maintenance that you get reduce downtime and improve productivity.
The Drawbacks of Using Managed IT Services
Loss of Internal Quality Control
Managed IT services are conducted by a third-party – someone outside of your company. As a result, you are no longer in control of the quality or the individual professionals working on your IT infrastructure; that is all managed by the IT company you hire, so choose wisely.
Possible Security Concerns
If your company has sensitive data, there can be security concerns with hiring an outside company for managed IT services. There are risks regarding the transmission of data and how it is handled by the IT service company you hire, so be sure to ask the right questions about their hiring process and security protocols prior to signing a contract.
Lack of Organizational Knowledge
One facet of a cohesive work environment is organizational knowledge and passion, but, usually, third-party IT professionals are only on-site a portion of the time. With managed IT services for business, you do run the risk of working with those who do not have the passion about your company that an in-house IT professional might. The best way to combat this is by working with an IT company that takes a partnership approach to managed IT services.
Reap the Benefits of Managed IT Services with a High-Quality Company
C1C offers managed IT services for businesses that are customized, budget-friendly, and managed by a team of highly skilled and trained, trustworthy experts. We maintain high-quality IT infrastructures so you can focus on running your business. To get started with a free consultation, call 855-TECH-C1C (855-832-4212) or contact us online here. We look forward to starting our partnership with you!